Privacy Policy

This privacy policy will explain how Quiet Retreats uses the personal data we collect from you when you use our website.

What data do we collect

Quiet Retreats collects the following data:

  • Your name and email address + info from Typeform / Acuity;
  • Tracking data.

 

How do we collect your data?

You directly provide Quiet Retreat with most of the data we collect.  We collect data and process data when you:

  • Register for our newsletter through the sign-up form;
  • Voluntarily send us a message through the contact form;
  • Complete our booking form;
  • Schedule a counselling session using the booking calendar;
  • Use or view our website via your browser’s cookies.

 

How will we use your data?

Quiet Retreats collects your data so that we can:

  • Email you with information about the company;
  • Communicate with you regarding your query;
  • Register your interest in booking a retreat;
  • Schedule a counselling session;
  • Improve our website and monitor its usage.

 

How do we store your data?

Quiet Retreats securely stores your data using third-party cloud software such as Typeform, Acuity Scheduling and MailChimp.

Marketing

Quiet Retreat would like to send you information about products and services of ours that we think you might like.  If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Quiet Retreats from contacting you for marketing purposes.

What are your data protection rights?

Quiet Retreats would like to make sure you are fully aware of all your data protection rights.  Every user is entitled to the following:

The right to access – you have the right to request Quiet Retreats for copies of your personal data.

The right to rectification – you have the right to request that Quiet Retreats correct any information you believe is inaccurate.  You also have the right to request Quiet Retreats to complete information you believe is incomplete.

The right to erasure – you have the right to request that Quiet Retreats erase your personal data, under certain circumstances.

The right to restrict processing – you have the right to request that Quiet Retreats restrict the processing of your personal data, under certain circumstances.

The right to object to processing – you have the right to object to Quiet Retreats’ processing of your personal data, under certain conditions.

The right to data portability – you have the right to request that Quiet Retreats transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us at our email: hello@quietretreats.co.

Changes to our privacy policy

Quiet Retreats keeps its privacy policy under regular review and places any updates on this web page.  This privacy policy was last updated on 25th of September 2020.

How to contact us

If you have any questions about Quiet Retreats’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@quietretreats.co

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Quiet Retreats has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.